Enforcement OFficer

Roles & responsiblities:

1. Conduct routine and surprise inspections at all academy branches to verify SOP compliance.
2. Audit trainer and student attendance, lesson delivery, and assessment integrity.
3. Check infrastructure and safety compliance, including PPE, signage, and emergency readiness.
4. Investigate complaints, misconduct, or policy violations; submit detailed reports with recommendations.
5. Verify documentation accuracy: trainer certifications, class materials, financial records.
6. Promote preventive vigilance and ethical behaviour through regular staff engagement.
7. Collaborate with HR, Admin, Academic, Safety, and IT teams to monitor and rectify irregularities.
8. Submit weekly and monthly compliance reports to the management.
9. Assist during internal audits and government/external inspections (e.g., SSG, EduTrust, ISO).
10. Maintain confidentiality and act impartially and ethically in all duties.

Requirements:

•  Degree or diploma in Business Administration, Audit, Safety, or related field.
• Minimum 3 years of experience in compliance, audit, safety, or monitoring roles.

Skillsets Required:

• understanding of SSG/WSQ, ISO, and EduTrust standards is a plus.
• Excellent observational, investigation, and documentation skills.
• Strong interpersonal and communication skills.
• Ability to travel across various training centres and conduct surprise checks, including weekends or evenings when required.
• Proficient in MS Office (Word, Excel, Outlook) and digital reporting systems.
• Bilingual ability in English and Tamil/Malay/Chinese is advantageous.

🔗 Apply Now:

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